Guide

Member List Management Guide: How to Add Members, Check Information, and Set Permissions

Robin Yoon Robin Yoon · Customer Success Team Published
Education PlatformUniversityMember ManagementAdmin GuideRoster Upload
Member List Management Guide: How to Add Members, Check Information, and Set Permissions
Key points

This guide walks Kolleges education admins step by step through the full flow of adding members via individual invitation or bulk Excel upload, viewing and deleting member information by status (full member, joining, invited), and approving or rejecting members awaiting admin approval.

This guide explains how to view the member list and add new members in Kolleges. It walks education institution operators step by step through the member management features they need to know, including registering names, emails, and external IDs, setting permissions, and managing statuses.

Kolleges member list management guide hero image

Inviting

You can add members to invite to a group.

Screen for entering member information on the Manage Education, Add Member page

  1. On the [Manage Education] > [Add Member] page, enter the name and email information of the member you want to add.

Screen for entering the name and email of the member to invite using the Add Member button

  1. Click the {+ Add Member} button to add as many entries as the number of members you want to invite, and enter each member’s name and email.
  2. Click the {Send Invitation Email} button to send an invitation email to everyone on the list.

[Example Screen]

Example screen with member invitation information entry completed

Upload the Member Roster at Once

You can upload the roster of members to invite to a group all at once.

Add Member screen for bulk-uploading a member roster

  1. Click the {Download Form} button to download the roster Excel form.

Screen for downloading the roster Excel form

  1. Open the downloaded “list.xlsx” file, fill in the member roster according to the form, and save it.

Screen for filling in the member roster in the downloaded list.xlsx form

  1. Click the {Upload Member Roster at Once} button to upload the “list.xlsx” file you filled in.

Screen for uploading the completed list.xlsx file

  1. After reviewing the member roster uploaded at once, click the {Send Invitation Email} button to send an invitation email to everyone on the list.

Checking Member Information in the Member List

You can check the information of all members associated with the group.

Screen for checking full members, joining, and invited members in the Manage Education member list

  1. In [Manage Education] > [Member List], you can check all members who are full members / joining / invited.
    • All: You can check the information of all members associated with the group.
    • Full members: The list of members who have properly joined the group.
    • Joining: The list of members awaiting admin approval.
    • Invited: The list of members who received an invitation email via the {Send Invitation Email} button in [Add Member].
  2. Search for the member you want to look up by member name or email.

Screen for searching members by member name or email

  1. Check a member in the member list, then click the {Delete (n) Members} button to delete the member.

Screen for checking a member and clicking the Delete Member button

  1. This is the full member list.
    • It displays name / email / phone number / member tier / marketing consent / last access date.

Approving Member Sign-up

You can approve the sign-up of members awaiting admin approval.

Full member list screen displaying name, email, phone number, member tier, and more

  1. If you set the sign-up application approval to admin approval in the [Homepage Management] > [Homepage Information] > [Basic Information] tab, then when a user tries to join the group, that member enters the joining status in the [Member List].

Screen for setting sign-up application to admin approval in the Homepage Basic Information tab

  1. Check the list of members who requested to join in the [Manage Education] > [Member List] > [Joining] tab.

Screen for approving or rejecting joining members in the Joining tab

  1. You can reject sign-ups with the {Reject (n) Sign-ups} button or approve sign-ups with the {Approve (n) Sign-ups} button.

Frequently asked questions

Send invitation emails through individual invitations or bulk Excel roster upload. You can download the form, fill it in, and register everyone at once.
Members are managed in three categories: full members, joining, and invited. You can view and manage members in the tab for each status.
When admin approval is enabled, you approve or reject members in the 'Joining' tab. You can search by name or email to handle them individually.

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Robin Yoon
Customer Success Team
I share real adoption stories, operational know-how, and Kolleges news from the institutions using digital badges.
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