Community Management

A guide to community admin features. Use Kolleges to efficiently manage everything from badge issuance to participation.

Community Management

Community Page Structure

1. Click [Community] in the top menu.

* If the community does not exist in your homepage menu, you need to add the community page to the homepage menu using the [Menu Settings] feature. * For detailed setup instructions, refer to the [Menu Settings] guide.

Related guide: Menu Settings

2. The community is organized into the following four categories.
   • Announcements: A space for announcing notices or events.
   • Q&A: A space where users can freely ask questions or share opinions.
   • Certificates: A space where you can view issued certificates. (Clicking a post takes you to the certificate detail screen.)
   • Classes: A space where you can view created classes. (Clicking a post takes you to the class detail screen.)

* The Classes category is only displayed for groups that have completed LMS integration.

Adding a Category

1. Click the {Add Category} button.
2. Enter the name of the category you want to add, then click the {+} button on the right.

Managing Categories

1. Click the More {•••} button to the right of the category.
2. You can perform the following three actions.
   • Edit Name: You can change the category name.
   • Hide: Sets the category so it is not visible to users. (However, posts included in a hidden category continue to appear in the ‘All’ tab.)
   • Delete: You can delete the category. (However, default categories such as ‘Certificates’, ‘Classes’, and ‘Announcements’ cannot be deleted.) (Even if you delete a category, the posts included in that category are not removed.)

Writing a Post

1. Click [‘What would you like to share?’].
2. Enter a title (optional), content, and category, then click the {Submit} button.
3. Click the pin icon in the top right to pin the post to the top.
4. When writing, you can also adjust font size and attach files/photos.

Managing Posts

1. Click the More {•••} button to the right of the category.
2. You can perform the following four actions.
   • Pin to Top: Pins the post to the top of its category.
   • Copy Link: Copies the post’s link so you can share it externally.
   • Edit: You can edit the post’s content again.
   • Delete: Deletes the post.

Managing Comments

1. Click [Leave a comment], enter your content, and post it.
2. When you click a comment area, editing icons appear on the right.
3. Through the editing icons, you can perform the following actions.
   • Reply: Click the speech bubble icon to write a reply to the comment.
   • Edit: Click the pencil icon to edit the comment content.
   • Delete: Click the trash can icon to delete the comment.

What Is the Leaderboard?

The leaderboard is a ranking list automatically generated based on learners’ class mission completion rates.